Concepts

Situation workflow

Explore the Situation lifecycle, investigation, evidence, and the Slack view of each state.

Situation workflow

Same lifecycle. Make uncertainty and the end unmistakable.

Source facts determine recovery. Investigation, urgency, and Slack delivery do not change this lifecycle.

Click a state or arrow for details. Slack ↗ opens a message example. Circles show work handoffs.
Same lifecycle. Make uncertainty and the end unmistakable.Illustrative handoff: checkout alerts are Active; an investigation returns a finding.Ato 2 · requestcheckout investigationBfrom 2 · findingsame Situation: ActiveAll member alerts clearGrace expires; still clearRefire before terminal endLifecycle deadline + missing truthTruth lost through deadlineLater firing → different SituationLater firingActiveObserved → Monitoring in SlackSlack ↗Confirming recoveryAll clear; stability not yet provenSlack ↗RecoveredAlerts recovered; tracking endedSlack ↗Recovery unconfirmedTracking endedSlack ↗New linked episodeLater firing after a terminal endSlack ↗

Scroll the diagram sideways to see every state.

Source lifecycle or work transition Operator wording clarified A/B/C/D work handoff, not a lifecycle transition

Partial recovery and unchanged checks leave the Situation Active. A repeated all-clear does not restart grace or post a new reply.

A terminal Situation stays terminal. Recurrence creates a new linked episode.